2 stories
As global manufacturers grapple with how to employ a unified product and service innovation approach to best succeed in today’s global economy, IDC Manufacturing Insights embarked on a survey to better understand manufacturers’ product and service innovation methods, practices, and plans. The results, highlighted in the new report, 2015 Product & Service Innovation Survey: Ensuring Quality […]
IDC Manufacturing Insights today announced a new report, Business Strategy: Spare Parts Planning for Service Excellence. The report examines the subject of spare parts planning and service parts management for manufacturers and the current role spare parts planning is playing in the move toward more strategic aftersales service approaches by manufacturers. As manufacturers continue to […]
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